Shipping/Policies

Masquerade Designs

Shipping/Policies

Shipping

We offer the following shipping options: PayPal

Payment Methods

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, Discover, and American Express for online orders via PayPal. We are now accepting email payments processed through PayPal. Purchases made using this method will be shipped once payment is received.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

Shipping, Payment Options and Privacy Policy

All shipping of goods is provided by Canada Post via PayPal.

Mainsiteimages/CanadaPostLogo2.jpg

** IF YOU RESIDE LOCALLY YOU CAN CONTACT ME AND PICK UP YOUR ORDER.

Return Policy

• We accept returns and will credit your payment card or provide an exchange so long as the item has not been used and still has the original tags in place.

• We allow 30 days after purchase for the item to be returned in order to get a credit or exchange - this allows for shipping times.

• We charge a restocking fees dependant on the cost of the item being returned.

• We include a return shipping label with every order for your convenience.

• Prior to returning an item, we require a reason for the return (via e-mail) and a telephone number in case you have questions

• Returned items must be packaged in the original bag or wrap they came in and in the original shipping container. Apply the shipping label and bring it to your closest postal station.

• Our customer service number is (705) 949-7345 and is available between the hours of 1300-2000 Eastern time. To receive assistance via email, please contact lisa@masqueradedesigns.ca